Privacy Policy — EventFlowAI

Introduction

Eventflow AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or consultation
Contact us via phone, email, or contact forms
Subscribe to our newsletter or updates
Participate in surveys or promotions

This information may include: name, business name, email address, phone number, and other details about your venue or business.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including IP address, browser type and version, operating system, pages visited and time spent on pages, and referring website addresses.

How We Use Your Information

To provide and improve our services
To evaluate your inquiry and prepare proposals
To communicate with you about your inquiry or transaction
To send you updates, newsletters, and marketing materials (with your consent)
To analyze website usage and improve user experience
To comply with legal obligations
To protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with service providers (e.g., email platforms, analytics providers), as required by law, or in connection with a merger, acquisition, or sale of assets.

SMS/Text Messaging Privacy and Consent

A2P Compliance Statement

Eventflow AI is committed to full compliance with A2P (Application-to-Person) messaging regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and all carrier-specific requirements effective in 2026.

SMS Consent Policy

By providing your phone number and explicitly consenting via the checkboxes on our forms, you agree to receive text messages from Eventflow AI at the mobile number you provided.

Consent must be explicit through checkbox selection — providing a phone number alone does NOT constitute consent
Each consent type (transactional vs. marketing) is collected separately
Marketing consent is entirely optional and not required to use our services
You can withdraw consent at any time by replying STOP
Consent is specific to Eventflow AI and not transferable

Types of Messages

Transactional Messages: account alerts and notifications, appointment reminders and confirmations, transaction status updates, document requests, customer service responses, and security alerts.

Marketing Messages: special offers and promotions, market updates and news, educational content, and referral program information.

Message Frequency

Transactional: variable frequency (typically 2–10 messages per transaction). Marketing: up to 4 messages per month maximum.

Message and Data Rates

Message and data rates may apply as determined by your mobile carrier. You are responsible for any charges incurred from your carrier. Carriers are not liable for delayed or undelivered messages.

How to Opt Out (STOP)

Reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message. You may also call us at (209) 699-2560 or email mustafaamiri362@gmail.com.

How to Get Help (HELP)

Reply HELP or INFO to any message, call (209) 699-2560, or email mustafaamiri362@gmail.com.

Third-Party Sharing — SMS Service Providers Only

Your SMS consent and mobile phone number are NOT shared with third parties for their marketing purposes. We only share your mobile number with SMS service providers and telecommunications carriers required to deliver our messages, under strict confidentiality agreements.

SMS Data Retention

Active consent: duration of consent plus 4 years for compliance purposes
Opt-out records: permanently retained to honor your preferences
Message logs: up to 3 years for compliance and dispute resolution

Important Compliance Notes

Providing your phone number alone does NOT grant SMS consent — explicit checkbox consent is required
Transactional message consent is separate from marketing consent
Marketing SMS consent is optional and CANNOT be required to use our services
Marketing SMS consent CANNOT block form submission if unchecked
Your SMS consent information is NOT shared with third parties except SMS service providers
We comply with Do Not Call (DNC) registry requirements

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Access to your personal information
Correction of inaccurate information
Deletion of your information
Opt-out of marketing communications
Restriction of processing
Data portability

To exercise these rights, please contact us at (209) 699-2560.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

Eventflow AI
482 Summer Lane
Tracy, CA 95377
Phone: (209) 699-2560